Products may be returned for a refund within 30 days of purchase. Restrictions apply. 

Rules and Restrictions:
  • Only styling tools may be returned.
  • Products from the hair care and accessories categories are final sale.
  • Only items purchased directly from the NuMe site can be returned for a refund.
  • Shipping fees for all orders are nonrefundable.
  • For orders with free shipping, a standard shipping fee of $12 USD will be deducted.
  • All returns are subject to a return processing fee of $14.95 USD.
  • Return labels are not provided. 

To begin the process email "" for an RMA number.