Proper care of tools will allow them to last for many years. If your tool does not function properly past the 90-Day Guarantee, you may replace your item under the one-year limited manufacturer's warranty. Only tools purchased directly from NuMe or an authorized NuMe retailer with a valid proof of purchase are eligible for a replacement under this policy.


Customers pay a minimal fee (for shipping and handling) to replace the item and do not have to purchase a new tool at full price. 


Warranty Fees
  • HAIR STRAIGHTENER  $29.99 USD
  • CURLING WAND  $29.99 USD
  • HAIR DRYER  $39.99 USD
  • SETS  $49.99 USD
 
This warranty does not apply to any defect in the products arising from:
  • Fair wear and tear.
  • Damage, abnormal storage or working conditions, accident or negligence by you or by any third party.
  • Failing to operate or use the products in accordance with the user instructions.
  • Damage caused by the use of products under the incorrect voltage conditions and/or damage caused by the use of a converter
  • Any alteration or repair by you or by a third party.
  • Any damage resulting in broken components (plates, heating elements, cord, etc.)
  • Theft or loss of product.


To begin the process email "Info@NuMeUSA.com" for an RMA number.