Proper care of tools will allow them to last for many years. In instances where your tool does not function properly past the 30 Day Guarantee, you may replace your item under the 1 year Limited Manufacturer's Warranty. Only tools purchased directly from NuMe or an Authorized NuMe re-seller are eligible for a replacement under this policy.

Customers pay a minimal fee (for shipping and handling) to replace the item and do not have to purchase a new tool at full price. 

  • FLAT IRON              $29.99 USD
  • CURLING WAND    $29.99 USD
  • DRYER                    $39.99 USD
  • SETS                       $49.99 USD

This warranty does not apply to any defect in the products arising from:
  • (a) fair wear and tear
  • (b) willful damage, abnormal storage or working conditions, accident, negligence by you or by any third party;
  • (c) if you fail to operate or use the products in accordance with the user instructions;
  • (d) any alteration or repair by you or by a third party.
  • (e) theft or loss of product.

To begin the process email "" for an RMA number.