NuMe tools come with a 90-Day Guarantee. Before items are returned for replacement, customers must attempt to troubleshoot. If troubleshooting does not resolve the issue, a specialist will provide you with instructions for returning your item.

See Troubleshooting Tips in our Frequently Asked Questions: Product Facts

Rules and Restrictions: 

  • Visible Damage: Any visible damage must be reported within 7 days of delivery.
  • Functional: Any functional issues must be reported within 90 days of purchase. 
  • Only products purchased directly from the website are eligible under this policy. 
  • Return labels are not provided.
  • All products are inspected within 2-7 days of receipt by the Returns Department. 
  • Products confirmed to be defective are eligible for a no-cost replacement. 
  • Products confirmed to be damaged due to misuse or abuse are not eligible for replacement. 

To begin the process email "" with your order number.